Control conflict
Remain calm and detached. Allow others
to rage while you consider the appropriate response. Should you reason, agree,
apologize, fight or leave? Which is to your benefit and to the benefit of those
you must protect? Arguing often makes the other party become more defensive and
determined to prevail. Let go of your anger. It only clouds the issue and draws
you into a quick response. Whenever possible use kindness as your weapon
against evil. Neutralize shouting with soft words and do not use foul language
or sarcasm. Speak plainly. Answer threats with serene confidence. Breathe
deeply with long exhalations. Don’t exaggerate. Don’t lie let the anger wash
over you. Maintain your presence. Attack the argument and not the person.
Long term relationships are almost
always more important than short-term problems. Be an active peacemaker,
building bridges of understanding.
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